Walter could not reach a machine
What the screen says
Walter could not reach a machine
This usually means the machines near you dropped offline in the last few minutes.
2 things to try
- Wait 60 seconds. Machines come back on their own, and trying immediately picks from the same short list.
- Select Go again.
- If the same code comes back, wait 5 minutes before the next try.
- Open the status page, linked at the bottom of every help article.
- If a region is listed as down, yours is on that list and there is nothing to do but wait.
- If everything reads normal and you have had three failures in a row, select No, tell us and include W1-02.
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