🔒 Legal

Privacy Policy

Your privacy is important to us. This policy explains how walter.gg collects, uses, shares, and protects your personal information.

Last updated: December 20, 2024 | Effective: December 20, 2024

Information We Collect

We collect information to provide and improve our cloud gaming services. The types of information we collect depend on how you interact with walter.gg.

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Personal Information

Information that identifies you as an individual

Examples:
NameEmail addressPhone numberProfile pictureUsername
Legal Basis: Contractual necessity, Legitimate interest
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Account Information

Data related to your walter.gg account

Examples:
Account IDPassword (encrypted)Account preferencesSubscription statusGame library
Legal Basis: Contractual necessity
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Usage Data

Information about how you use our platform

Examples:
Games playedSession durationFeatures usedSearch queriesClick patterns
Legal Basis: Legitimate interest, Consent
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Payment Information

Financial data for processing transactions

Examples:
Billing addressLast 4 digits of cardTransaction historySubscription plans
Legal Basis: Contractual necessity, Legal obligation
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Device Information

Technical data about your devices

Examples:
Device typeOperating systemBrowser typeIP addressScreen resolution
Legal Basis: Legitimate interest
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Communications

Messages and interactions with our team

Examples:
Support ticketsEmail correspondenceChat transcriptsFeedback submissions
Legal Basis: Contractual necessity, Legitimate interest